Аннотация

Содержание отчёта

• RESEARCH METHODOLOGY

   

  LIST OF SCHEDULES, DIAGRAMS, TABLES AND SCHEMES

   

  1.         GENERAL ECONOMIC SITUATION IN RUSSIA

   

  1.1.         Population of Russia

   

  1.2.         Economic situation

   

  1.3.         Special economic zones

   

  1.4.         Business development in Russia

   

  1.5.         Investment potential

   

  1.6.         Position of Russia in the world

   

  2.         SUBJECT OF RESEARCH

   

  2.1.         Definition

   

  2.2.         Classification

   

  Classification by Russian national classifier of economic activities

   

  Types of IT-outsourcing

   

  3.         WORLD MARKET

   

  3.1.         Trends of the world IT market

   

  3.2.         World IT market

   

  Volume of world expenses

   

  Structure of the world market

   

  3.3.         World market of cloud technologies

   

  3.4.         World IT-outsourcing market

   

  3.5.         USA

   

  3.6.         Asian-Pacific Region

   

  3.7.         India

   

  3.8.         Australia

   

  4.         RUSSIAN MARKET VOLUME

   

  4.1.         IT services market

   

  4.2.         IT outsourcing market

   

  4.3.         Cloud technologies market

   

  5.         DEVELOPMENT OF INFORMATION TECHNOLOGIES IN RUSSIA

   

  5.1.         IT industry review

   

  Number of IT organizations

   

  Structure of IT organizations

   

  5.2.         IT development in Russian organizations

   

  Use of the Internet network

   

  Web-site use

   

  E-mail use

   

  Provision of employees with mobile devices with the Internet access

   

  Use of protective measures

   

  Use of ERP-systems

   

  Use of SCM-systems

   

  Use of CRM-systems

   

  Use of electronic documents turnover systems

   

  Use of purchases management software

   

  Use of sales management software

   

  Possibility of order on the Internet

   

  6.         REVIEW OF THE RUSSIAN IT SERVICES MARKET

   

  6.1.         Activity associated to the use of computers and information technologies

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  6.2.         Consultation on ADP equipment hardware

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  6.3.         Software development and consultation in this field

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  6.4.         Data processing

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  6.5.         Activity on creation and use of databases including the Internet network resources

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  6.6.         Technical service and repair of office machines and ADP equipment

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  6.7.         Other activity associated to the use of computers and information technologies

   

  Dynamics of investments into the fixed capital

   

  Foreign foreign investments

   

  Proceeds of enterprises

   

  Profit/loss of enterprises

   

  Number of employees

   

  7.         TRENDS ON THE RUSSIAN MARKET

   

  7.1.         IT services market

   

  7.2.         Trends of IT-outsourcing market

   

  7.3.         Trends of cloud services

   

  7.4.         IT in state sector

   

  7.5.         IT in bank sector

   

  8.         FACTORS INFLUENCING THE MARKET

   

  9.         STATE REGULATION OF THE MARKET

   

  9.1.         IT development

   

  9.2.         Information security

   

  9.3.         Information technology and information protection

   

  10.      VOLUME OF IT SERVICES IN RUSSIA

   

  10.1.      Activity associated to the use of computers and information technologies

   

  Services volume

   

  Services structure

   

  10.2.      Software development and consultation in this field

   

  Services volume

   

  Services structure

   

  10.3.      Activity on creation and use of databases including the Internet network resources

   

  Services volume

   

  Services structure

   

  10.4.      Consultation on ADP equipment hardware

   

  Services volume

   

  Services structure

   

  10.5.      Data processing

   

  Services volume

   

  Services structure

   

  10.6.      Technical service and repair of office machines and ADP equipment

   

  Services volume

   

  Services structure

   

  10.7.      Other activity associated to the use of computers and information technologies

   

  Services volume

   

  Services structure

   

  10.8.      Organizations costs on ICT

   

  Expenses volume

   

  Expenses structure

   

  11.      LARGEST COMPANIES ON IT MARKET

   

  11.1.      By proceeds volume

   

  Consultation

   

  Software development

   

  Data processing

   

  Databases creation

   

  Technical service

   

  Other IT services

   

  12.      IT-SERVICES EXPORT

   

  12.1.      Russian export volume

   

  12.2.      Russian export structure

   

  13.      IT-SERVICES IMPORT

   

  13.1.      Russian import volume

   

  13.2.      Russian import structure

   

  14.      CONSUMER PREFERENCES

   

  14.1.      Choice of IT-outsourcing services provider

   

  14.2.      Main SaaS-services consumers

   

  14.3.      Choice of SaaS-systems provider

   

  15.      FORECAST OF IT SERVICES MARKET DEVELOPMENT UNTIL 2017

   

  15.1.      IT services market

   

  15.2.      IT outsourcing market

   

  15.3.      Cloud technologies market

   

  16.      PROFILES OF THE LARGEST ENTERPRISES

   

  16.1.      ABSoft

   

  Reference information

   

  Activities

   

  Balance sheet

   

  Financials

   

  16.2.      LUKOIL-INFORM

   

  Reference information

   

  Activities

   

  Subsidiaries

   

  Balance sheet

   

  Cash-flow statement

   

  Financials

   

  16.3.      I-Techo

   

  Reference information

   

  Activities

   

  Subsidiaries

   

  Cash-flow statement

   

  Financials

   

  16.4.      SAP CIS

   

  Reference information

   

  Activities

   

  Subsidiaries

   

  Balance sheet

   

  Cash-flow statement

   

  Financials

   

  16.5.      Inline Telecom Solutions

   

  Reference information

   

  Activities

   

  Balance sheet

   

  Cash-flow statement

   

  Financials

   

  ANNEX 1. LARGEST SUPPLIERS OF PRODUCTS AND SERVICES

   

  ABOUT INTESCO RESEARCH GROUP

• List of schedules

   

  Schedule 1. Dynamics of resident population number of Russia in 1990, 2000, 2005 and 2008-2013 and forecast for 2014-2016, mln people

   

  Schedule 2. Dynamics of population of Russia in three forecast variants in 2014-2031, ths people

   

  Schedule 3. Dynamics of actual household disposable income of population and annual rate ofs growth in 2000-2013* and forecast for 2014-2016, %

   

  Schedule 4. Dynamics of demographic load coefficient in three forecast variants in 2014-2031

   

  Schedule 5. Dynamics of the employed and the unemployed in Russia in 2000-2013 and forecast for 2014-2015, %

   

  Schedule 6. Dynamics of share of the unemployed in economically active population by federal districts of RF in 2007-2013, %

   

  Schedule 7. Dynamics of GDP of Russia in prices of 2008 in 2004-2013 and forecast for  2014-2016, billion rubles

   

  Schedule 8. Dynamics of GDP of Russia in actual prices in 2004-2013 and forecast for 2014-2016, billion rubles

   

  Schedule 9. Dynamics of investments into the main capital of RF in 2004-2013 and forecast for  2014-2016, billion rubles

   

  Schedule 10. Dynamics of surplus/deficit of consolidated budget of RF in 2006-2013 and forecast for  2014-2016, % to GDP

   

  Schedule 11. Dynamics of total external debt of RF and its share in GDP in 2010-2014 (as of January 1) and forecast for 2015-2017, mln dollars

   

  Schedule 12. Dynamics of CPI in 2006-2013 ad forecast for  2014-2016, % to the corresponding period of the previous year

   

  Schedule 13. Dynamics of investments  into special economic zones accrued total  in 2006-2013 (as of 01.10.2013), mln rubles

   

  Schedule 14. Number of residents of special economic zones in Russia  in 2006- 2013 (June 2013), people

   

  Schedule 15. Dynamics of accumulated foreign investments volume in 2005-2013, billion dollars

   

  Schedule 16. Dynamics of population of Russia and world in 2000-2013 and forecast up to 2100, mln people

   

  Schedule 17. Share of RF in the world GDP in 2001-2013 and forecast for 2014-2016, %

   

  Schedule 18. Structure of business expenses by directions in 2014 - 2015, %

   

  Schedule 19. Dynamics of world expenses volume for IT by types  in 2013 - 2014* and forecast until 2017, billion dollars

   

  Schedule 20. Distribution of several cloud technologies in business in 2013, %

   

  Schedule 21. Dynamics of world expenses volume for cloud architecture in 2013 - 2014* and forecast until 2017, billion dollars

   

  Schedule 22. Dynamics of world expenses volume for IT-services by types in 2013 - 2014* and forecast until 2017, billion dollars

   

  Schedule 23. Dynamics of expenses volume for IT in Asian Pacific Region in 2013 - 2014* and forecast until 2017, billion dollars

   

  Schedule 24. Dynamics of the Russian IT-services market volume in 2011 - 2014*, billion rubles

   

  Schedule 25. Russian market volume Of IT-outsourcing in 2011 - 2014*, billion rubles

   

  Schedule 26. Dynamics of Russian cloud services market volume in 2012 - 2014*, billion rubles

   

  Schedule 27. Dynamics of organizations number, activity of which is associated to computers and information technologies in 2012 - 2014, units

   

  Schedule 28. Dynamics of investments into the fixed capital by type of activity, associated to computers and information technologies use in general,  in 2009-2013, ths rubles

   

  Schedule 29. Dynamics of foreign investments, received during the surveyed period by type of activity, associated to computers and information technologies use in general,in Russia in 2009-2013, ths rubles

   

  Schedule 30. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity, associated to computers and information technologies use in general, in 2008-2013, mln rubles

   

  Schedule 31. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity, associated to computers and information technologies use in general,in Russia in 2008 - 2013, ths rubles

   

  Schedule 32. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity, associated to computers and information technologies use in general,in Russia by quarters in 2008 - 1 qtr. of 2014, ths rubles

   

  Schedule 33. Dynamics of number of personnel on the enterprises by type of activity, associated to computers and information technologies use in general, in Russia in 2009 - 1 qtr. of 2014, people

   

  Schedule 34. Dynamics of investments into the fixed capital by type of activity «Consultation on ADP equipment hardware» in 2009-2013, ths rubles

   

  Schedule 35. Dynamics of foreign investments, received during the surveyed period by type of activity «Consultation on ADP equipment hardware» in Russia in 2009-2013, ths rubles

   

  Schedule 36. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity «Consultation on ADP equipment hardware» in 2008-2013, mln rubles

   

  Schedule 37. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Consultation on ADP equipment hardware» in Russia in 2008 - 2013, ths rubles

   

  Schedule 38. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Consultation on ADP equipment hardware» in Russia by quarters in 2008 - 1 qtr. of 2014ths rubles

   

  Schedule 39. Dynamics of number of personnel on the enterprises by type of activity «Consultation on ADP equipment hardware» in Russia in 2009 - 1 qtr. of 2014, people

   

  Schedule 40. Dynamics of investments into the fixed capital by type of activity «Software development and consultation in this field» in 2009-2013, ths rubles

   

  Schedule 41. Dynamics of foreign investments, received during the surveyed period by type of activity «Software development and consultation in this field» in Russia in 2009-2013, ths rubles

   

  Schedule 42. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity «Software development and consultation in this field» in 2008-2013, mln rubles

   

  Schedule 43. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Software development and consultation in this field» in Russia in 2008 - 2013, ths rubles

   

  Schedule 44. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Software development and consultation in this field» in Russia by quarters in 2008 - 1 qtr. of 2014ths rubles

   

  Schedule 45. Dynamics of number of personnel on the enterprises by type of activity «Software development and consultation in this field» in Russia in 2009 - 1 qtr. of 2014, people

   

  Schedule 46. Dynamics of investments into the fixed capital by type of activity «Data processing» in 2008-2013, ths rubles

   

  Schedule 47. Dynamics of foreign investments, received during the surveyed period by type of activity «Data processing» in Russia in 2009-2013, ths rubles

   

  Schedule 48. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity «Data processing» in 2008-2013, mln rubles

   

  Schedule 49. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Data processing» in Russia in 2008 - 2013, ths rubles

   

  Schedule 50. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Data processing» in Russia by quarters in 2008 - 1 qtr. of 2014ths rubles

   

  Schedule 51. Dynamics of number of personnel on the enterprises by type of activity «Data processing» in Russia in 2009 - 1 qtr. of 2014, people

   

  Schedule 52. Dynamics of investments into the fixed capital by type of activity «Creation and use of databases and information resources» in 2009-2013, ths rubles

   

  Schedule 53. Dynamics of foreign investments, received during the surveyed period by type of activity «Creation and use of databases and information resources» in Russia in 2009-2013, ths rubles

   

  Schedule 54. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity «Creation and use of databases and information resources» in 2008-2013, mln rubles

   

  Schedule 55. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Creation and use of databases and information resources» in Russia in 2008 - 2013, ths rubles

   

  Schedule 56. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Creation and use of databases and information resources» in Russia by quarters in 2008 - 1 qtr. of 2014ths rubles

   

  Schedule 57. Dynamics of number of personnel on the enterprises by type of activity «Creation and use of databases and information resources» in Russia  in 2009 - 1 qtr. of 2014, people

   

  Schedule 58. Dynamics of investments into the fixed capital by type of activity «Technical service and repair of office machines and ADP equipment» in 2013, ths rubles

   

  Schedule 59. Dynamics of foreign investments by type of activity «Technical service and repair of office machines and ADP equipment» in Russia in 2010-2013, ths rubles

   

  Schedule 60. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity «Technical service and repair of office machines and ADP equipment» in 2008-2013, mln rubles

   

  Schedule 61. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Technical service and repair of office machines and ADP equipment» in Russia in 2008 - 2013, ths rubles

   

  Schedule 62. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Technical service and repair of office machines and ADP equipment» in Russia by quarters in 2008 - 1 qtr. of 2014ths rubles

   

  Schedule 63. Dynamics of number of personnel on the enterprises by type of activity «Technical service and repair of office machines and ADP equipment» in Russia in 2009 - 1 qtr. of 2014, people

   

  Schedule 64. Dynamics of investments into the fixed capital by type of activity «Other activity associated to the use of computers and information technologies»  in 2013, ths rubles

   

  Schedule 65. Dynamics of foreign investments, received during the surveyed period by type of activity «Other activity associated to the use of computers and information technologies» in Russia in 2009-2013, ths rubles

   

  Schedule 66. Dynamics of companies proceeds (net) before taxation from sales of goods and services by type of activity «Other activity associated to the use of computers and information technologies» in 2008-2013, mln rubles

   

  Schedule 67. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Other activity associated to the use of computers and information technologies» in Russia in 2008 - 2013, ths rubles

   

  Schedule 68. Dynamics of profit (loss) before taxation from the beginning of the reporting year by type of activity «Other activity associated to the use of computers and information technologies» in Russia by quarters in 2008 - 1 qtr. of 2014ths rubles

   

  Schedule 69. Dynamics of number of personnel on the enterprises by type of activity «Other activity associated to the use of computers and information technologies» in Russia in 2009 - 1 qtr. of 2014, people

   

  Schedule 70. Dynamics of investments into IT-sphere by the «Information state» program  in 2014-2016, billion rubles

   

  Schedule 71. Dynamics of rendered services volume by software development and consultation in this field in Russia in 2011-2013, ths rubles

   

  Schedule 72. Dynamics of rendered services volume by creation and use of databases and information resources  in Russia in 2011 - 2013, ths rubles

   

  Schedule 73. Volume of rendered services on consultation in the field of APD and computers in Russia in 2011 - 2013, ths rubles

   

  Schedule 74. Dynamics of rendered services volume on data processing in Russia in 2011 - 2013, ths rubles

   

  Schedule 75. Dynamics of rendered services volume on technical maintenance and repair of office machines and computers in Russia in 2011 - 2013, ths rubles

   

  Schedule 76. Dynamics of other rendered IT-services volume in Russia in 2011 - 2013, ths rubles

   

  Schedule 77. Dynamics of organizations costs for information and communication technologies in 2010 - 2012ths rubles

   

  Schedule 78. Dynamics of Russian IT-services export volume in 2010 -2013, mln rubles

   

  Schedule 79. Dynamics of Russian IT-services import volume in 2010-2013, mln rubles

   

  Schedule 80. Dynamics of the Russian IT-services market volume in 2011 - 2014* and forecast until 2017, billin rubles

   

  Schedule 81. Dynamics of Russian IT-outsourcing market volume in 2011 - 2014* and forecast until 2017, billion rubles

   

  Schedule 82. Dynamics of of Russian cloud services market volume in 2012 - 2014* and forecast until 2017, billion rubles 

   

  List of diagrams

   

  Diagram 1. Structure of population of Russia by working age in 2014-2031, % (average forecast variant)

   

  Diagram 2. Change of structure of federal budget proceeds in 2009-2013, %

   

  Diagram 3. Change of structure of external debt of RF in 2009-2014 (as of January 1), %

   

  Diagram 4. Foreign investments accumulated by investing countries in 2013, %

   

  Diagram 5. Change of structure of world expenses for IT by types  in 2013 - 2014* and forecast until 2017, %

   

  Diagram 6. Change of world expenses for IT by types in 2012-2014* and forecast unril 2018, %

   

  Diagram 7. Change of structure of world expenses for IT in 2012 - 2014*, %

   

  Diagram 8. Structure of world expenses for IT by types in 2013, %

   

  Diagram 9. Structure of the world IT-services market by proceeds volume of suppliers in 2013*, %

   

  Diagram 10. Change of structure of world expenses for cloud architecture by types  in 2013 - 2014* and forecast until 2017, %

   

  Diagram 11. Change IT-processes share, outsourced, in 2013 - 2014* and forecast until 2018, %

   

  Diagram 12. Change of structure expenses for IT in USA by type of products in 2012 - 2014* and forecast until 2017, %

   

  Diagram 13. The USA share in volume of world expenses for IT in 2013-2014* and forecast until 2017, %

   

  Diagram 14. The USA share in volume of world expenses for IT-services in 2013 - 2014* and forecast until 2017, %

   

  Diagram 15. Export share in IT branch by type of products to India in 2013, %

   

  Diagram 16. Import share on Russian IT-services market in 2011 - 2013, %

   

  Diagram 17. Share of IT-outsourcing on Russian IT-services market in 2011 - 2014*, %

   

  Diagram 18. Change of structure of Russian cloud services market in 2012 - 2014*, %

   

  Diagram 19. Change of organizations structure, activity of which is associated to computers and information technologies, by type of property in 2012 - 2014, units

   

  Diagram 20. Regional structure of investments into the fixed capital by type of activity, associated to computers and information technologies use in general,  in 2013, %

   

  Diagram 21. Structure of foreign investments, received during the surveyed period by type of activity, associated to computers and information technologies use in general, by countries in Russia in 2013, %

   

  Diagram 22. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity, associated to computers and information technologies use in general, in 2013, %

   

  Diagram 23. Regional structure of number of personnel by type of activity, associated to computers and information technologies use in general, in the first quarter of 2014, %

   

  Diagram 24. Regional structure of investments into the fixed capital by type of activity «Consultation on ADP equipment hardware» in 2013, %

   

  Diagram 25. Structure of foreign investments, received during the surveyed period by type of activity «Consultation on ADP equipment hardware» by countries in Russia in 2013, %

   

  Diagram 26. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity «Consultation on ADP equipment hardware» in 2013, %

   

  Diagram 27. Regional structure of number of personnel by type of activity «Consultation on ADP equipment hardware»  in the first quarter of 2014, %

   

  Diagram 28. Regional structure of investments into the fixed capital by type of activity «Software development and consultation in this field» in 2013, %

   

  Diagram 29. Structure of foreign investments, received during the surveyed period by type of activity «Software development and consultation in this field» by countries in Russia in 2013, %

   

  Diagram 30. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity «Software development and consultation in this field» in 2013, %

   

  Diagram 31. Regional structure of number of personnel by type of activity «Software development and consultation in this field» in the first quarter of 2014, %

   

  Diagram 32. Regional structure of investments into the fixed capital by type of activity «Data processing» in 2013, %

   

  Diagram 33. Structure of foreign investments, received during the surveyed period by type of activity «Data processing» by countries in Russia in 2013, %

   

  Diagram 34. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity «Data processing» in 2013, %

   

  Diagram 35. Structure of number of personnel by type of activity «Data processing» by regions in the first quarter of 2014, %

   

  Diagram 36. Regional structure of investments into the fixed capital by type of activity «Creation and use of databases and information resources» in 2013, %

   

  Diagram 37. Structure of foreign investments, received during the surveyed period by type of activity «Creation and use of databases and information resources» by countries in Russia in 2013, %

   

  Diagram 38. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity «Creation and use of databases and information resources» in 2013, %

   

  Diagram 39. Structure of number of personnel by type of activity «Creation and use of databases and information resources» by regions in the first quarter of 2014, %

   

  Diagram 40. Regional structure of investments into the fixed capital by type of activity «Technical service and repair of office machines and ADP equipment» in 2013, %

   

  Diagram 41. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity «Technical service and repair of office machines and ADP equipment» in 2013, %

   

  Diagram 42. Structure of number of personnel by type of activity «Technical service and repair of office machines and ADP equipment» by regions in the first quarter of 2014, %

   

  Diagram 43. Regional structure of investments into the fixed capital by type of activity «Other activity associated to the use of computers and information technologies» in 2013, %

   

  Diagram 44. Structure of foreign investments, received during the surveyed period by type of activity «Other activity associated to the use of computers and information technologies», by countries in Russia in 2013, %

   

  Diagram 45. Regional structure by proceeds of companies (net) before taxation from sales of goods and services by type of activity «Other activity associated to the use of computers and information technologies» in 2013, %

   

  Diagram 46. Structure of number of personnel by type of activity «Other activity associated to the use of computers and information technologies» by regions in the first quarter of 2014, %

   

  Diagram 47. The most demanded IT-oursourcing services by types of services in 2013, %

   

  Diagram 48. Dynamics of rendered IT-services volume in Russia in 2011 - 2013, ths rubles

   

  Diagram 49. Change of structure of rendered IT-services volume in Russia by types in 2011 - 2013, %

   

  Diagram 50. Change of structure of rendered IT-services volume in Russia by federal districts in 2011 - 2013, %

   

  Diagram 51. Change of structure of rendered IT-services volume in Russia by regions  in 2011 - 2013, %

   

  Diagram 52. Change of structure of rendered services volume by software development and consultation in this field in Russia by federal districts in 2011 - 2013, %

   

  Diagram 53. Change of structure of rendered services volume by software development and consultation in this field in Russia by regions in 2011 - 2013, %

   

  Diagram 54. Change of structure of rendered services volume by creation and use of databases and information resources  in Russia by federal districts in 2011 - 2013, %

   

  Diagram 55. Change of structure of rendered services volume by creation and use of databases and information resources  in Russia by regions in 2011 - 2013, %

   

  Diagram 56. Change of structure of rendered services volume on consultation in the field of APD and computers in Russia by federal districts in 2011 - 2013, %

   

  Diagram 57. Change of structure of rendered services volume on consultation in the field of APD and computers in Russia by regions in 2011 - 2013, %

   

  Diagram 58. Change of structure of rendered services volume on data processing in Russia by federal districts in 2011 - 2013, %

   

  Diagram 59. Change of structure of rendered services volume on data processing in Russia by regions in 2011-2013, %

   

  Diagram 60. Change of structure of rendered services volume on technical maintenance and repair of office machines and computers in Russia by federal districts in 2011 - 2013, %

   

  Diagram 61. Change of structure of rendered services volume on technical maintenance and repair of office machines and computers in Russia by regions in 2011 - 2013, %

   

  Diagram 62. Change of structure other rendered IT-services volume in Russia  by federal districts in 2011 - 2013, %

   

  Diagram 63. Change of structure other rendered IT-services volume in Russia  by regions in 2011 - 2013, %

   

  Diagram 64. Change of structure organizations costs for information and communication technologies by federal districts in 2010 - 2012ths rubles

   

  Diagram 65. Change of structure organizations costs for information and communication technologies by regions in 2010 - 2012ths rubles

   

  Diagram 66. Change of structure organizations costs for information and communication technologies by types of expenses in 2010 -2012, %

   

  Diagram 67. Change of structure of Russian IT-services export by countries of destination in 2010 -2013, %

   

  Diagram 68. Change of structure of Russian IT-services import  by countries of destination in 2010 -2013, %

   

  Diagram 69. Factors, influencing the decision of SaaS application

   

  Diagram 70. Share of IT-outsourcing on Russian IT-services market  in 2011 - 2014* and forecast until 2017, %

   

  Diagram 71. Change of structure of Russian cloud services market in 2012 - 2014* and forecast until 2017, %

   

  Diagram 72. Share of cloud technologies on Russian IT-services market  in 2012 - 2014* and forecast until 2017, %

   

   

   

  List of tables

   

  Table 1. Population number of the largest cities of Russia according to All-Russian census of 2002 and 2010 and as for January 1, 2013, ths people

   

  Table 2. Number of small enterprises (without micro-enterprises) by branches in Russia  in 2009-September 2013

   

  Table 3. Parameters during 2012-2013 of three leading countries gained the success in branches being the subject of the rating «Doing Business 2014»

   

  Table 4. Distribution of Russian regions by rating of investment climate in 2012-2013

   

  Table 5. Dynamics of foreign investments volume accumulated in TOP-15 regions  in 2005-2013, mln dollars

   

  Table 6. Volume of world expenses for IT in 2012-2014* and forecast until 2018, billion dollars

   

  Table 7. Volume of world expenses for IT in 2013 - 2014*, billion dollars

   

  Table 8. Expenses volume for IT on the USA market by type of products in 2012 - 2014* and forecast until 2017, mln dollars

   

  Table 9. Expenses volume for IT by type of products to India in 2013 - 2014* and forecast until 2017, mln dollars

   

  Table 10. Expenses volume for services of public cloud services to India in 2013 - 2014* and forecast until 2018, mln dollars

   

  Table 11. Expenses volume for IT in Australia by type of products in 2013 - 2014, billion dollars

   

  Table 12. Expenses structure for IT in Australia by type of products in 2014*, %

   

  Table 13. Number of organizations, activity of which is associated to computers and information technologies, by type of property in 2012 - 2014, units

   

  Table 14. Share of organizations, using information and communication technologies by types of technologies in total number of surveyed organizations in 2010 - 2012, %

   

  Table 15. Share of organizations, using information and communication technologies, by types of activity in total number of surveyed organizations in 2012, %

   

  Table 16. Share of organizations, used for information protection, transferred on global networks, in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 17. Share of organizations, using speciual software, by type of software in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 18. Share of organizations, using Internet, by federal districts in total number of the surveyed organizations in 2010-2012, %

   

  Table 19. Share of organizations, using Internet, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 20. Share of organizations, having broadband Internet connection, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 21. Share of organizations, having broadband Internet connection, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 22. Share of organizations, using the Internet access with a speed not less 2 Mb/s, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 23. Share of organizations, using the Internet access with a speed not less 2 Mb/s, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 24. Share of organizations, having the web-site, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 25. Share of organizations, having the web-site, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 26. Share of organizations, using e-mail, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 27. Share of organizations, using e-mail, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 28. Share of organizations allocating technical means for mobile Internet access to the workers, by federal districts in total number of the surveyed organizations in 2011-2012, %

   

  Table 29. Share of organizations allocating technical means for mobile Internet access to the workers, by regions in total number of the surveyed organizations in 2011 - 2012, %

   

  Table 30. Share of organizations, used for information protection, transferred on global networks, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 31. Share of organizations, used for information protection, transferred on global networks, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 32. Share of organizations, using EPR-systems, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 33. Share of organizations, using EPR-systems, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 34. Share of organizations, using SCM-systems, by federal districts in total number of the surveyed organizations in 2011 - 2012, %

   

  Table 35. Share of organizations, using SCM-systems, by regions in total number of the surveyed organizations in 2011 - 2012, %

   

  Table 36. Share of organizations, using CRM-systems, by federal districts in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 37. Share of organizations, using CRM-systems, by regions in total number of the surveyed organizations in 2010 - 2012, %

   

  Table 38. Share of organizations, using electronic documents turnover systems, by federal districts in total number of the surveyed organizations in 2011 - 2012, %

   

  Table 39. Share of organizations, using electronic documents turnover systems, by regions in total number of the surveyed organizations in 2011 - 2012, %

   

  Table 40. Share of organizations, having special program means for goods purchases (works, services), by federal districts in total number of the surveyed organizations in 2011 -2012, %

   

  Table 41. Share of organizations, having special program means for goods purchases (works, services), by regions in total number of the surveyed organizations in 2011 -2012, %

   

  Table 42. Share of organizations, having special program means for products sales management (works, services), by federal districts in total number of the surveyed organizations in 2011 -2012, %

   

  Table 43. Share of organizations, having special program means for products sales management (works, services), by regions in total number of the surveyed organizations in 2011 -2012, %

   

  Table 44. Share of organizations, receiving orders for produced products (works, services) on the Internet, by federal districts in total number of the surveyed organizations in 2010 -2012, %

   

  Table 45. Share of organizations, receiving orders for produced products (works, services) on the Internet, by regions in total number of the surveyed organizations in 2010 -2012, %

   

  Table 46. Volumes of investments into the fixed capital by type of activity, associated to computers and information technologies use in general, in 30 leading regions in 2009-2013, ths rubles

   

  Table 47. Volumes of foreign investments, received during the surveyed period by type of activity «Consultation on ADP equipment hardware» by countries in Russia in 2009-2013, ths rubles

   

  Table 48. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity, associated to computers and information technologies use in general, in 30 leading regions by this parameter in 2008- 1 qtr. of 2014, ths rubles

   

  Table 49. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Consultation on ADP equipment hardware» in 30 leading regions by this parameter in 2009 - 1 qtr. of 2014ths rubles

   

  Table 50. Number of employees by type of activity, associated to computers and information technologies use in general, in 30 leading regions by this parameter in 2009- 1 qtr. of 2014, people

   

  Table 51. Volumes of investments into the fixed capital by type of activity «Consultation on ADP equipment hardware» in 2009-2013, ths rubles

   

  Table 52. Volumes of foreign investments, received during the surveyed period by type of activity «Consultation on ADP equipment hardware» by countries in Russia in 2009-2013, ths rubles

   

  Table 53. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity «Consultation on ADP equipment hardware» in 15 regions leading by this parameter in 2008- 1 qtr. of 2014, ths rubles

   

  Table 54. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Consultation on ADP equipment hardware» in 15 regions leading by this parameter in 2008 - 1 qtr. of 2014ths rubles

   

  Table 55. Number of employees by type of activity «Consultation on ADP equipment hardware» in 15 regions leading by this parameter  in 2009- 1 qtr. of 2014, people

   

  Table 56. Volumes of  investments into the fixed capital by type of activity «Software development and consultation in this field»  in 15 leading regions in 2009-2013, ths rubles

   

  Table 57. Volumes of foreign investments, received during the surveyed period by type of activity «Software development and consultation in this field» by countries in Russia in 2009-2013, ths rubles

   

  Table 58. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity «Software development and consultation in this field» in 15 regions leading by this parameter in 2008 – 1 qtr. of 2014ths rubles

   

  Table 59. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Software development and consultation in this field» in 15 regions leading by this parameter in 2009 - 1 qtr. of 2014ths rubles

   

  Table 60. Number of employees by type of activity «Software development and consultation in this field» in 15 regions leading by this parameter in 2009 – 1 qtr. of 2014, people

   

  Table 61. Volumes of investments into the fixed capital by type of activity «Data processing» in 15 leading regions by this parameter in 2008-2013, ths rubles

   

  Table 62. Volumes of foreign investments, received during the surveyed period by type of activity «Data processing» by countries in Russia in 2009-2013, ths rubles

   

  Table 63. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity «Data processing» in 15 regions leading by this parameter in 2008 – 1 qtr. of 2014ths rubles

   

  Table 64. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Data processing» in 15 regions leading by this parameter in 2009‑1 qtr. of 2014ths rubles

   

  Table 65. Number of employees by type of activity «Data processing» in 15 regions leading by this parameter in 2009 – 1 qtr. of 2014, people

   

  Table 66. Volumes of investments into the fixed capital by type of activity «Creation and use of databases and information resources» in 15 regions leading by this parameter in 2009 - 2013, ths rubles

   

  Table 67. Volumes of foreign investments, received during the surveyed period by type of activity «Creation and use of databases and information resources» by countries in Russia in 2009 - 2013, ths rubles

   

  Table 68. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity «Creation and use of databases and information resources» in 15 regions leading by this parameter in 2008-1 qtr. of 2014ths rubles

   

  Table 69. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Creation and use of databases and information resources» in 15 regions leading by this parameter in 2008 - 1 qtr. of 2014ths rubles

   

  Table 70. Number of employees by type of activity «Creation and use of databases and information resources» in 15 regions leading by this parameter  in 2009 – 1 qtr. of 2014, people

   

  Table 71. Volumes of investments into the fixed capital by type of activity «Technical service and repair of office machines and ADP equipment» in 15 leading regions by this parameter in 2009 - 2013, ths rubles

   

  Table 72. Volumes of foreign investments, received during the surveyed period by type of activity «Technical service and repair of office machines and ADP equipment» by countries in Russia in 2010-2013, ths rubles

   

  Table 73. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity «Technical service and repair of office machines and ADP equipment» in 15 regions leading by this parameter in 2008 – 1 qtr. of 2014, ths rubles

   

  Table 74. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Technical service and repair of office machines and ADP equipment» in 15 regions leading by this parameter in 2008 - 1 qtr. of 2014ths rubles

   

  Table 75. Number of employees by type of activity «Technical service and repair of office machines and ADP equipment» in 15 regions leading by this parameter in 2009 – 1 qtr. of 2014, people

   

  Table 76. Volumes of investments into the fixed capital by type of activity «Other activity associated to the use of computers and information technologies» in 15 leading regions in 2009 - 2013, ths rubles

   

  Table 77. Volumes of foreign investments, received during the surveyed period by type of activity «Other activity associated to the use of computers and information technologies», by countries in Russia in 2009-2013, ths rubles

   

  Table 78. Volumes of companies proceeds (net) before taxation from sales of goods and services by type of activity «Other activity associated to the use of computers and information technologies» in 2008 – 1 qtr. of 2014ths rubles

   

  Table 79. Volumes of profit (loss) before taxation from the beginning of the reporting year by type of activity «Other activity associated to the use of computers and information technologies» in 15 regions leading by this parameter  in 2009 - 1 qtr. of 2014ths rubles

   

  Table 80. Number of employees by type of activity «Other activity associated to the use of computers and information technologies» in 15 regions leading by this parameter in 2009 – 1 qtr. of 2014, people

   

  Table 81. Share of OGV and OMS, using Internet, in total number of the surveyed organizations OGV and OMS in 2010 - 2012, %

   

  Table 82. Volume of rendered IT services in Russia by types in 2011 - 2013, ths rubles

   

  Table 83. Volume of rendered IT services in Russia by federal districts in 2011 - 2013, ths rubles

   

  Table 84. Volume of rendered IT services in Russia by regions in 2011 - 2013, ths rubles

   

  Table 85. Volume of rendered services by software development and consultation in this field in Russia by federal districts in 2011 - 2013, ths rubles

   

  Table 86. Volume of rendered services by software development and consultation in this field in Russia by regions in 2011 - 2013, ths rubles

   

  Table 87. Volume of rendered services by creation and use of databases and information resources  in Russia by federal districts in 2011 - 2013, ths rubles

   

  Table 88. Volume of rendered services by creation and use of databases and information resources   in Russia by regions in 2011 - 2013, ths rubles

   

  Table 89. Volume of rendered services on consultation in the field of APD and computers in Russia by federal districts in 2011 - 2013, ths rubles

   

  Table 90. Volume of rendered services on consultation in the field of APD and computers in Russia by regions in 2011 - 2013, ths rubles

   

  Table 91. Volume of rendered services on data processing in Russia by federal districts  in 2011 - 2013, ths rubles

   

  Table 92. Volume of rendered services on data processing in Russia by regions in 2011 - 2013, ths rubles

   

  Table 93. Volume of rendered services on technical maintenance and repair of office machines and computers in Russia by federal districts in 2011 - 2013, ths rubles

   

  Table 94. Volume of rendered services on technical maintenance and repair of office machines and computers in Russia by regions in 2011 - 2013, ths rubles

   

  Table 95. Volume of other rendered IT services in Russia by federal districts in 2011 - 2013, ths rubles

   

  Table 96. Volume of other rendered IT services in Russia by regions in 2011 - 2013, ths rubles

   

  Table 97. Organizations costs for information and communication technologies by federal districts in 2010 - 2012ths rubles

   

  Table 98. Organizations costs for information and communication technologies by regions in 2010 - 2012ths rubles

   

  Table 99. Largest companies, engaged in consultation on apparatus means, by proceeds in 2008 – 2012ths rubles

   

  Table 100. Largest companies, engaged in software development,  by proceeds in 2008 – 2012ths rubles

   

  Table 101. Largest companies, engaged in data processing,  by proceeds in 2008 – 2012ths rubles

   

  Table 102. Largest companies, engaged in databases creation,  by proceeds in 2008 – 2012ths rubles

   

  Table 103. Largest companies, engaged in technical service of office machnies and computers, by proceeds in 2008 – 2012ths rubles

   

  Table 104. Russian export volume of IT-services by countries of destination in 2010 -2013, mln rubles

   

  Table 105. Russian import volume of IT-services  by countries of destination in 2010 -2013, mln rubles

   

  Table 106. Balance sheet of the company «ABSoft», ths rubles

   

  Table 107. Financials of the company «ABSoft», ths rubles

   

  Table 108. Financial coefficients of the company «ABSoft»

   

  Table 109. Balance sheet of the company «LUKOIL-INFORM», ths rubles

   

  Table 110. Cash-flow statement of the company «LUKOIL-INFORM», ths rubles

   

  Table 111. Dynamics of financials  of the company «LUKOIL-INFORM», ths rubles

   

  Table 112. Dynamics of financial coefficients of the company «LUKOIL-INFORM»

   

  Table 113. Subsidiaries of the company «I-Techo»

   

  Table 114. Balance sheet of the company «I-Techo», ths rubles

   

  Table 115. Cash-flow statement of the company «I-Techo», ths rubles

   

  Table 116. Dynamics of financials of the company «I-Techo», ths rubles

   

  Table 117. Dynamics of financial coefficients of the company «I-Techo»

   

  Table 118. Balance sheet of the company «SAP CIS», ths rubles

   

  Table 119. Cash-flow statement of the company «SAP CIS». ths rubles

   

  Table 120. Dynamics of financials of the company «SAP CIS», ths rubles

   

  Table 121. Dynamics of financial coefficients of the company «SAP CIS»

   

  Table 122. Balance sheet of the company «Inline Telecom Solutions», ths rubles

   

  Table 123. Cash-flow statement of the company «Inline Telecom Solutions», ths rubles

   

  Table 124. Dynamics of financials  of the company «Inline Telecom Solutions». ths rubles

   

  Table 125. Dynamics of financial coefficients  of the company «Inline Telecom Solutions»

   

  Table 126. Largest commercial centers of data processing in Russia in 2012

   

  Table 127. Largest suppliers of SaaSin Russia in 2012

   

  Table 128. Largest suppliers of BI-solutions Russia in 2012

   

  Table 129. Largest companies of Russia in information protection sphere in 2012

   

  Table 130. Largest developers of mobile apps for business and public structures in 2013

   

  Table 131. Largest suppliers of IT in wholesaling in 2013

   

  Table 132. Largest suppliers of IT in public sector in 2012

   

  Table 133. Largest suppliers of IT for banks in 2012

   

  Table 134. Largest suppliers of IT for communication operations in 2012 

   

  List of schemes     

   

  Scheme 1. Classification of IT-outsourcing by degree of the contractor involvement

   

  Scheme 2 IT-outsourcing consumers 

   

  List of pictures

   

  Picture 1. Distribution of financing volumes of small and medium-sized enterprises from federal and regional budgets  by regions on the Russian map in 2011-2013 , mln rubles